Web Design Terms & Conditions

These terms apply to all website design, development and related services provided by The Digital Cabin.

1. Scope of work

All website projects are based on a clearly agreed scope of work. This includes the pages, features and services discussed and confirmed before work begins.

Any work requested outside the agreed scope will be quoted separately and must be approved before being carried out.

2. Website builds

Website builds include design, setup and launch support as outlined in the agreed proposal.

Unless stated otherwise, website builds do not include ongoing updates, content changes or maintenance after launch.

3. Website refreshes and updates

Website refresh work covers improvements to existing layouts, content or performance as agreed in advance.

Refresh work does not include a full rebuild unless specifically agreed.

4. Revisions and changes

Projects include a limited number of reasonable revisions, as agreed at the start of the project.

Unlimited changes are not included.

Additional changes or new requests will be quoted separately.

5. Content and materials

Clients are responsible for supplying text, images and other content unless agreed otherwise.

The Digital Cabin is not responsible for delays caused by missing or late content.

6. Hosting and maintenance

Where a website is placed on a care or maintenance plan, this includes updates, backups and basic monitoring as described in that plan.

Maintenance plans do not include unlimited content changes, redesigns or new features.

7. Third-party services

Websites may rely on third-party services such as hosting providers, plugins or software.

The Digital Cabin is not responsible for issues caused by third-party services outside of its control.

8. Payment terms

All pricing is agreed before work begins.

Invoices are payable within the agreed timeframe.

Work may be paused if payment is overdue.

9. Ownership and handover

Final website handover, access details or files may be withheld until full payment has been received.

10. Liability

While every effort is made to deliver high-quality work, liability is limited to the value of the services provided.

11. General

These terms are governed by UK law.

By proceeding with website services, you agree to these terms and conditions.